Wednesday, 18 January 2012

Swedish mobile operators select PayEx and Accumulate for their joint mobile payment service

Stockholm, Sweden – January 17, 2012. 4T the joint venture company, including all Swedish mobile network operators, Telia, Tele2, Telenor and 3 has decided to base their mobile wallet service on services and technology from PayEx and Accumulate.


The mobile wallet service will be the same from all operators giving the end users the same payment options and look and feel independent of operator used. This will ease the situation when/if a user wants to change service provider, though the mobile wallet service remains and doesn't need to be changed.

”This is a major breakthrough for mobile payments and an important milestone and approval of our technology. The Swedish operators have the opportunity and the will to be part of setting a new and open standard for mobile payments that combine security, ease of use and flexibility in a cost effective way”, says Stefan Hultberg, CEO and Co Founder of Accumulate.

The new 4T service will be delivered by PayEx and Accumulate, where the account holding and infrastructure services will be developed and operated for 4T by PayEx. The mobile wallet application solution and the mobile security are based on Accumulate's award winning mobile security platform ME.

The mobile payment service will be an alternative for cash and card payments and will cover all payment situations;

• POS including NFC when available
• online
• person-to-person
• man-to-machine (for example vending machines, parking meters, charging of electrical cars, etc).

The joint mobile wallet service is planned for launch before this summer. The service will at launch be available for 97 percent of Swedish mobile subscribers and covers almost any mobile handset delivered from 2006 onwards.

About 4T
4T Sweden AB is a newly established company for mobile payment services in Sweden. The company is owned by the four mobile operators Telia, Tele2, Telenor and 3. The launch takes place at summer 2012. The company's services will be marketed under a new brand that will be communicated shortly.

Leading Global POS Solutions and Payment Provider Targets Offerings for Savvy Shoppers

Ingenico Launches New PayPal Payment Solution, Expanding Consumer Payment Choices in the USA

Atlanta, GA -- January 17, 2012. Ingenico (Euronext: FR0000125346 - ING), the leading worldwide provider of payment solutions, today announced its partnership with PayPal which will enable merchants with Ingenico POS devices to accept PayPal payment options. This business relationship will make it easier for millions of PayPal customers to use their accounts in retail stores.
Today’s savvy shoppers want the option to choose how they pay for goods and are agile enough to easily switch between multi-shopping platforms. Our goal, as one of the key POS device and solutions providers, is to equip merchants with a versatile secure platform capable of accepting and handling diverse forms of payment,” said Thierry Denis, president of Ingenico North America. “By working with PayPal to bring their payment solutions to offline retail, we will naturally empower both the merchant, by providing a better way to connect with its shoppers to generate incremental sales, and the shoppers by adding speed and convenience at the checkout combined with expanded payment options. This relationship enables us to offer the most advanced solution for today’s practical shopper.”
 
PayPal’s vision for the future of shopping includes people making purchases anytime, anywhere and over any device. Ingenico is helping PayPal realize this vision by putting PayPal in stores and at the point of sale,” said Don Kingsborough, vice president of retail and pre-paid products. “Millions of PayPal users will soon have several innovative ways to make purchases at many of their favorite retailers, including using Ingenico terminals to swipe their PayPal payment cards or to enter the mobile phone number and pin associated with their PayPal accounts.”

Ingenico has already begun to integrate PayPal’s payment card solution into its legacy Unicapt32 platform POS devices as well as its entire new generation of Telium 2 series POS devices. Given the vast installed base of Ingenico’s devices in the United States, the company will integrate and support PayPal on both of its platforms. The integration will allow merchants with Ingenico’s i6xx series and iSc250/iSC350 devices to accept both PayPal’s payment card and its alternative mobile phone number & PIN payment solutions

Tuesday, 17 January 2012

New research shows banks and retailers need to do more to up usage of contactless technology

Contactless cards

Contactless cards

A study looking at NFC (Near field communication) and contactless technology, Mobile Wallet interviews over 2,500 respondents online, on a quarterly basis, with the next report due in March 2012.
  • The most recent research has found that just 12% of the British population believe they own a contactless card
  • Yet according to the UK Cards Association, there were 19.6 million active cards in the UK in November

Consumer awareness levels

Similarly, consumer awareness levels into retailers and banks providing the technology remain incredibly low.
  • Two-thirds of the population (67%) are unsure as to which bank offers contactless cards
  • Just 8% of the British population and 13% of contactless card owners recognise McDonalds as a 'wave and pay' provider – the most recognised outlet in our findings
  • As expected, awareness levels amongst contactless card owners are much higher, with most owners identifying at least one bank that offers the technology – Barclays/Barclaycard remains at the forefront of the competition with 66%
As well as the highest awareness levels, Barclays/Barclaycard also has a considerable share of the market.
  • 71% of contactless card owners own a Barclays card with contactless technology
  • The next highest competitor is MBNA (10%), followed by Lloyds TSB (5%)
Results indicate that educating consumers about contactless technology remains key in increasing awareness and adoption rates.
Russell Feldman, Associate Director in YouGov’s Technology and Telecom’s team commented, 'As expected, more and more retailers are hopping onboard the contactless bus with McDonalds and Starbucks being some of the bigger names. However, the vast majority of retailers do not offer the technology and could potentially be missing out on reducing queue times and gaining more foot fall – something retailers desperately need in the current climate.'
He continued, “It is up to the banks and other financial institutions to help educate the consumer in the technology, its benefits, and allaying any security fears. Retailers also need to make the public aware that they accept the technology and that paying with contactless cards can speed up the payment process.”

Real usage rates and habits

Surprisingly, actual usage rates amongst owners of contactless technology remain low.
  • 80% of contactless owners state that they have never used their card for a contactless transaction, with most owners making transactions using chip and pin
  • Only 5% of owners use their card for contactless transactions more than once a week
  • The main reason cited from owners of contactless technology who don’t use their card in a contactless transaction is the lack of retailers offering the service (27%)
  • Security is also a growing issue amongst consumers – an increase in 12% (May 2011) to 20% (November 2011)

Looking at contactless card owners who use their cards regularly in more detail, our research found that they typically use the technology to pay for small transactions in food and drink outlets.
  • The most popular venues being fast food restaurants (27%), coffee shops (26%) and sandwich and grocery shops (26%)
  • The majority of consumers are spending up to £10 on each transaction (74%)
  • Interestingly, consumers are spending a smaller amount (research wave on wave) – wave one (conducted in May 2011) saw 34% of consumers spending £10 to £15 compared to just 18% by wave three (conducted in November 2011)
Among those contactless card owners who do not use contactless as a method of payment, over half have expressed a desire to use the technology in future (59%).
  • The majority of these cited ease of payment/convenience (41%)
  • Along with speed (26%) as key advantages as to why they wish to adopt the technology

Square Update

Will Square’s 1 Million Merchant Achievement Give It the NFC Edge over ISIS, Google Wallet?

Square continues to make headlines and reach new milestones. Last month, company head Jack Dorsey revealed the San Francisco-based mobile payment startup was processing more than $11 million daily. And recently, Square landed its first carrier promotion, joining up with T-Mobile for an offer around its new Pro 4G smartphone plan.
 
Today, Dorsey announced via his other hit startup, Twitter, that more than 1 million merchants are now using Square’s mobile card reader to accept payments.

“Just as small businesses are growing with Square, we’re growing with them: Over 1 million merchants now accept credit cards via Square,” the company said on Twitter.

Square had been registering merchants at a monthly rate of 30,000 to 50,000, reports VentureBeat.
The company last month also made a major update to the company’s Card Case mobile payment app.
(Related: Look Mom, No Hands: Square Takes Card Out of Updated App)

The “automatic tabs” feature, powered by the iPhone iOS5’s location-based technology, recognizes when a user is near a venue that accepts payments via Square. If both the merchant and customer have the Square app, the consumer can just say his or her name to complete the purchase, according to the Wall Street Journal.

The revamped Card Case app also now works in conjunction with Twitter, permitting merchants to view customer comments.

“During the next few years, Square will be heavily competing with Google Wallet, Isis, Sequent, and other NFC-related services that will be directly connected to smartphones,” reports VentureBeat. “But having a clear 1-million-merchant head start will certainly give Square an edge.”

Square funding is now at $137.5 million, the VentureBeat added, noting that the company was valued at $1 billion after a third round of funding led by Kleiner Perkins Caufield & Byers.

Also this week, ROAM Data, the company behind most of the encrypted mobile card readers shipped in the past year, and the leading mCommerce platform-as-a-service provider, announced today that it has launched its latest secure mobile card reader, the G3X. The G3X is ROAM’s third generation mobile reader and their best to date, it supports hundreds of devices, from iOS, Android and Blackberry, to PCs and Macs, covering three times more devices than all other competing readers combined.

ROAM Data’s ROAMpay swipe product, being distributed by its partner Intuit, is now available in Verizon Wireless’s 2,300 retail stores. Intuit produces the mobile card reader Intuit GoPayment.

Monday, 16 January 2012

The Great Escape - NOT!

Thieves dig 100ft tunnel to steal ATM cash

Thieves in Manchester spent six months digging a 100-foot tunnel to reach a cash machine but made off with a paltry £6000 for their troubles.
 
According to the BBC, the gang tunnelled from a railway embankment at the rear of the Blockbuster video store in Fallowfield Shopping Precinct, went under a car park and then beneath the foundations of the building.

Finally, after months of digging the four foot high tunnel, wired up to the local electricity grid for lighting, the crooks got to the ATM on the second or third of January.

However, because the machine had not been refilled following the bank holiday, it only contained around £6000, leaving police to speculate to the Guardian that they may have actually lost money given the amount of "time, effort and equipment hire".

In 2007 a 40-foot tunnel at the same site was filled in with concrete after being discovered by workmen.

2012 Olympics could be the turning point for contactless?


Contactless payments 'will take off during Olympics'

Contactless card from Visa

A small number of retailers have taken up the contactless payments technology that allows cardholders to pay for goods without inputting a PIN or signing a receipt. It's predicted the Olympics will be the turning point for take-up of this technology in the UK, as reported by The Guardian.

Shoppers can scan their contactless credit card over a terminal for payments up to the value of £15. It's reported that contactless payment technology shortens queuing times. A MasterCard survey of European usage last year indicated only 5% of British consumers used contactless payments, second lowest only to France where 4% of consumers did so.

The technology is a natural choice for fast-food retailers. Currently McDonalds, Subway, Eat, Pret a Manger, Cafe Nero as well as selected Burger King and Little Chef outlets offer it. Retailers Boots and Clinton Cards have rolled it out in selected stores and The Co-op, Wilkinson and Starbucks intend to introduce it soon.

It's reported that McDonalds is responsible for a higher uptake in contactless payments for fast food - Visa says a third of cardholders made contactless payments for food in the last quarter of 2011 compared with only 12% the previous quarter.

Mark Austin, head of contactless for Visa Europe says "thousands of new contactless terminals [will be] installed across Olympic venues".

The technology may not have fully caught on yet, but Visa questioned 500 UK cardholders and 73% believe contactless payments will become the most common way to pay for goods in the future.

Surprise, Surprise!

Zappos Says Hackers Accessed 24 Million Customers' Account Details



Twenty-four million Zappos customers are getting an unpleasant Sunday-evening surprise.

The Amazon-owned e-commerce firm has revealed that it was the target of a cyber attack that gained access to its internal network, including the accounts of 24 million of its users. Though the company says that no complete credit card numbers were revealed in the breach, the intruders may have accessed customers’ names, e-mail addresses, phone numbers, addresses, the last four digits of their credit card numbers, and encrypted passwords.

Zappos says it’s taken the precaution of resetting the passwords of all its customers and directing them to set a new password upon visiting the site.

“We were recently the victim of a cyber attack by a criminal who gained access to parts of our internal network and systems through one of our servers in Kentucky,” chief executive Tony Hsieh wrote to Zappos employees in an email posted to the site, declining to offer more information about the breach. ”We are cooperating with law enforcement to undergo an exhaustive investigation.”

Even after choosing a new Zappos password, users should be careful to also change their passwords on any site where they’ve used a similar or identical password, in case Zappos’ intruders are able to decrypt the scrambled passwords they’ve stolen. Zappos is also warning affected customers to watch out for phishing emails that will use their stolen email addresses to spoof official Zappos emails and ask for account credentials or financial details.

Hsieh wrote in his all-hands email that every employee at Zappos’ Henderson, Nevada headquarters will be assisting in the customer response to the breach, and that the company will only be responding to emails rather than phone calls in its effort to answer the massive number of queries that it expects to receive. ”We’ve spent over 12 years building our reputation, brand, and trust with our customers. It’s painful to see us take so many steps back due to a single incident,” he wrote in the email. “I suppose the one saving grace is that the database that stores our customers’ critical credit card and other payment data was not affected or accessed.”

NFC-enabled smartphones from Samsung Electronics, LG Electronics, and Research In Motion approved for use with Visa payWave.

NFC-enabled smartphones from Samsung Electronics, LG Electronics, and Research In Motion approved for use with Visa payWave, Visa’s mobile application for payments at the point-of-sale

Visa Inc. (NYSE:V) and Visa Europe today announced that NFC-enabled smartphones from Samsung Electronics, LG Electronics and Research In Motion (RIM) have been certified for use with Visa's mobile application for payments at the point-of-sale, Visa payWave. The Samsung Galaxy SII, LG Optimus NET NFC, BlackBerry® BoldTM 9900, BlackBerry Bold 9790, BlackBerry® CurveTM 9360 and BlackBerry Curve 9380 have been added to the list of Visa compliant payment products available for commercial deployment by financial institutions.

All the new devices certified by Visa host the Visa payWave application on a secure SIM card and feature NFC (Near Field Communication) technology, the short range communications standard that enables mobile phones to securely transmit payment information to a contactless payment terminal.

"This is an important step for Visa, its financial institution partners and the mobile industry," said Bill Gajda, Global Head of Mobile Product, Visa Inc. "In addition to issuing plastic magnetic stripe or chip-enabled payment cards, financial institutions can now consider offering their accountholders a way to transform their smartphones into fully functional mobile payment devices."

Visa's certification of these smartphones paves the way for mobile device manufacturers, mobile operators and retailers to partner with financial institutions to offer Visa mobile payment functionality to consumers globally.

Visa's Certification Process
Visa has played a leadership role in establishing global standards for mobile payments, making sure that they are aligned with existing technology and security standards for chip payment cards and can easily be integrated into the existing payments ecosystem. For example: Visa payWave on mobile devices is compatible with existing contactless (NFC) payment terminals already installed at retail outlets worldwide, enabling Visa accountholders to simply wave their enabled phone in front of a payment terminal in order to pay.

Visa has a compliance testing process for both mobile devices and the secure elements that host the Visa payWave mobile application. The process includes extensive technical and usability testing with respect to the Visa mobile payment functionality. This helps to ensure reliable and secure Visa transactions which are compatible with the global standard for chip-enabled payments, and establishes a required signal range for all mobile (NFC-enabled) Visa payment devices. Visa's compliance testing process helps to ensure the combination of the phone; secure chip and Visa's mobile payment application will provide the level of security and user experience Visa accountholders have come to expect from Visa.

"Today's announcement is another example of the momentum we are seeing behind NFC as an industry standard for mobile payments," said Nick Holland, senior analyst Yankee Group. "Yankee Group predicts that the value of NFC-based transactions will grow significantly, from $27 million in 2010 to $40 billion in 2014."

Friday, 13 January 2012

Canada goes payment


Intuit takes GoPayment to Canada


Intuit is preparing to launch its GoPayment mobile credit card processing app and hardware in Canada. Meanwhile, rival Square has inked deals to sell its offering in OfficeMax and UPS stores.
Intuit says it plans to take its system global, starting with Canada early this year, enabling small businesses to accept credit card payments on an iPhone, iPad or iPod touch device.

The firm is also set to start shipping a free, newly-designed GoPayment card reader in both the US and Canada that will "increase the accuracy of each card swipe".

Chris Hylen, GM, payment solutions, Intuit, says: "We're taking two big steps forward today: announcing GoPayment in Canada, and releasing a new and improved card reader. This is part of our strategy to offer GoPayment internationally and to innovate in ways that make it easier for our customers, in all markets, to never miss a sale."

The Canada moves sees Intuit steal a march on Square, which also plans to expand beyond the US market this year. The start-up, founded by Twitter's Jack Dorsey, was claiming a million merchant customers by the end of last year and the OfficeMax and UPS deals mean that it is now being sold in around 10,000 stores throughout the US.

Mobile payments explodes


PayPal expects to handle $7 billion in mobile payments volume in 2012


PayPal is projecting that it will process $7 billion in mobile payments in 2012, almost double the $4 billion mark recorded in 2011.
 
The $7 billion 2012 forecast was made by eBay CEO John Donahoe at the CES technology show in Las Vegas.

it comes after a breakthrough year for mobile shopping as PayPal hit $4 billion in mobile payment volume, a huge increase on the firm's original 2011 prediction of $1.5 billion and the $750 million in mobile payments captured in 2010.

Donahoe says the firm currently has more than 17 million PayPal customers regularly making a purchase through their mobile phone, up from the eight million reported in June.

Mobile shopping apps and tablets are expected to play a major role in driving adoption, he says.

Recent IBM Benchmark data indicates that 75% of shoppers this holiday season made purchases on their tablets, with the iPad driving the bulk of these transactions.

Thursday, 12 January 2012

Innovate and Integrate

Shoppers need new ways to save money in 2012
As consumers continue to cut back on their spending during what is a difficult time for the retail sector, there are calls for widespread adoption of innovative techniques to keep the tills ringing. But according to retail platform Shopow, all new features that are introduced should have the ultimate goal of helping shoppers to discover deals, enhance their experience, and most importantly, save money.



A new report from Verdict Research has predicted another tough year for retailers in 2012, with a growth rate predicted to be the third slowest for 40 years. As many consumers overspent at Christmas, the first few months of the year will be particularly difficult.

With £58.6 billion in consumer spending accounted for online in 2011; it is clear that 2012 will be a year where further developments will be made in Web 3.0 with many experts heralding the dawn of the "super digital consumer."

Many experts are suggesting that major digital and cultural consumer trends will converge in the coming year. The prevalence of mobile technology will be ever more obvious; it will be more intuitive and interactive than ever before and will operate as a shopping interface to everything beyond the virtual world. Retailers are clearly reacting to these consumer realities much more quickly; due both to the economic climate and the success that brand engagement has had online.

Ellen Flood, independent shopping expert from Shopow, said, "Pressures brought about by tight budgets are prompting retailers to consider new approaches to attracting shoppers. High street stores are now beginning to embrace interactive technology to create a more personal and involving shopping experience, in order to encourage the destination and experiential shopping that is currently somewhat lacklustre. The future for portable computing devices will be merely as a portal to other things, rather than as particularly desirable items in and of themselves. Either way, interactive technology will become even more all pervasive than it already is."

The advent of mobile technology has provided the shopper with far more product information and price information than ever before. M-commerce enables the high street shopper to compare prices on the go as they shop; through facilities like QR codes and in store price comparison apps. It's predicted that this idea, in the coming months, will facilitate the purchase of one item per second from mobile computing platforms – resulting in a massive growth rate during the course of the year.

Moreover, we are gradually moving into a cashless world – even though this has been claimed for the past 5 years – Google, MasterCard and PayPal are rolling out contactless mobile technology to make payment far easier with the ordinary smart phone operating as a credit card.

Ellen, said, "Stores that are embracing a multi-channel approach across mobile, online and in-store will be best placed to benefit from the latest innovations that include the integration of social media. Smart phones are beginning to function as a platform to get detailed product information on the go, seek out the best deals, take recommendations and actually buy the product with contactless technology."

Handpoint offers a payment solution for mobile and fixed wire devices

A payment solution for mobile and fixed devices

The best thing about our payment solution is that it works on different devices like, PCs, Mac, Smartphones and Tablets, but you only have to integrate once for all devices.

A new point of sale with your app in no time

handpoint headstart makes it simple to open up a new point of sale, even an international one, with your app and we promise that the integration process is smooth and easy.

Accept all card payments NFC - EMV – MSR

handpoint headstart with a bluetooth ped enables you to accept all card payments Chip&PIN (EMV), Magstripe (MSR) and Contactless (called NFC which means Near Field Communications).

A secure solution that lowers your PCI costs

handpoint headstart is top of the line when it comes to security. handpoint is a fully certified PCI DSS (Payment Card Industry Data Security Standard) payments provider. This means that our payment solution is recognized and approved as a totally secure way to accept payments. It also means that our customers can reduce their own PCI costs, which is great.


Access to your payment data

Our payment solution provides you with an easy access to your payment data 24/7 with detailed transaction information. This enables you to analyse your business transactions anywhere, anytime

Monday, 9 January 2012

Startup's to watch

LevelUp/SCVNGR






While solutions such as Google Wallet try to introduce mobile payments through NFC technology at a time when there are few devices on the market that supports it, SCVNGR has launched a solution called LevelUp that works with any phone and any bank account. The app gives any merchant the ability to run a loyalty program that works similarly to the Starbucks App, which allows users to pay using a code displayed on their phone and collect reward points.

LevelUp users link any credit or debit card to their LevelUp accounts the same way that Starbucks links a gift card to its app. When they get to a LevelUp merchant, the app generates a unique QR code at the register that can be scanned with a merchant app to pay. Merchants can add rewards to LevelUp that are already waiting for customers the first time that they use the app, and customers earn free credit at that merchant every time they spend money there using the app.

Since launching in October, the app has signed up more than 100,000 users and has about 1,000 businesses. Meanwhile, T-Mobile has helped deploy more than 2,500 docking stations that stand in for the merchant app as a scanning mechanism at checkout counters. It’s a modest start, but LevelUp has all of the ingredients to become more widespread than competing mobile payment options.


Dwolla






Let’s be frank: transferring money through social networks sounds shady. Which is what makes it impressive that Dwolla, a payments startup that makes transfers through Twitter, Facebook, SMS and other virtual channels, was processing $1 million per day less than a year after launch.

Dwolla’s 70,000 users make payments through Twitter, Facebook, SMS and other virtual channels by connecting their bank accounts to their Dwolla accounts. The service integrates with social networks to alert payment recipients there is money waiting for them in their own Dwolla accounts that can be transferred to their bank account. Payments of up to $10 are free and anything larger costs $0.25 — which is cheaper than paying a credit card fee.

In December, the company launched a new feature called Instant that lets users pay on up to $5 of credit while waiting for bank transfers from their accounts, making this process instant.




Sunday, 8 January 2012

Collective POS Launches Mobile Payment Solution for Apple, Blackberry and Android Smartphone Devices


“We worked very hard to deliver a payment solution that enables businesses to utilize their existing hardware, technical infrastructures and communications providers,” said Michael Back, CEO and President of Collective POS. “With this product, merchants can turn any iPhone, iPad, iPod Touch, Android or Blackberry device into a secure, affordable point of sale terminal.”

To set up, merchants who have been approved for credit card processing download an application from the relevant app store and enter the account information provided to them by Collective POS.

VirtualMerchant Mobile includes both hardware and software features to ensure complete end-to-end transaction security. To protect merchants and cardholders, no payment information is stored on the mobile device. At the time of swipe, card data is encrypted through the provided card encryption sleeve and immediately sent to a firewall-protected, secure hosting environment.

“This solution is perfect for taxi and livery services, companies that offer delivery, participate in trade shows or flea markets, home-based businesses and any other business that wishes to accept credit cards on the go,” said Michael Back.

In addition to portability and information security, VirtualMerchant Mobile offers the reliability that is synonymous with all Collective POS offerings, making it an ideal solution for any on-the-go business or service.

Collective POS serves more than 10,000 businesses across Canada, including retail stores, restaurants, hospitality providers, mobile services, e-commerce merchants, mail order/telephone order businesses, professional firms/clinics/practitioners, B2B product/service providers, tradespeople and many other industries.

Source: Collective Point of Sale Solutions, Ltd.