Saturday 24 December 2011

A week in view in Payments

Saturday 24th  December 2011 - One more sleep till Santa!

Xmas
 
Merry Christmas from the Monetize Team, now signing off until 2012, have a good one!
 
 
Tuesday 20 December 2011
credit card
UK banks scrap currency feesFollowing an Office of Fair Trading probe, British banks have agreed to ditch some of the fees they charge people for buying foreign currency.
 

Friday 23 December 2011

Contactless is finally gaining traction


UK contactless payments momentum gathers pace

Nearly three quarters of British contactless users think that the technology will eventually become more commonplace than cash and 84% see cards as just a stepping stone to mobile NFC payments, according to a survey from Visa Europe.
In its second 'contactless barometer', the card giant quizzed 500 contactless users in the UK, 500 in Poland and 500 in Turkey. In the UK 73% agree or strongly agree that contactless technology will ultimately become more commonplace than cash, compared to 79% in both Poland and Turkey.

An even greater percentage of respondents - 87% across all three countries - are also convinced that "contactless will be instrumental in bringing mobile contactless payments to market in the near future".

There are still barriers to take up though - in the UK, the availability of contactless point-of-sale terminals has become a bigger preventative issue for people, cited 34% as a problem compared to 23% the previous quarter.

When acceptance has increased, usage has grown significantly, says Visa, citing the example of McDonald's, where the UK-wide rollout of terminals has seen 32% of UK contactless card owners use them to pay for fast food, compared to just 12% in the previous quarter.

The research also shows that for nearly half of Brits, communication received from their bank either before or after receipt of a contactless card plays a vital role in driving understanding and awareness of the new service. External advertising, through mediums such as TV and posters, is important to 14% of Brits and communication at the point of sale is an issue for 13%.

Mark Austin, head, contactless, Visa Europe, says: "With the number of contactless cards in circulation in the UK forecast to top thirty million by the end of next year and London 2012 set to showcase how the technology offers added convenience, the next twelve months provide an opportunity for the industry to capitalise on contactless payments and further connect with consumers."

Wednesday 21 December 2011

From Russia with love

VeriFone Deployments in Russia Reach 1 Million Milestone

VeriFone Systems, Inc. (NYSE: PAY) today announced that the millionth VeriFone payment acceptance system in Russia was installed this month in the city of Tyumen by VeriFone International Partner (VIP) INPAS Company together with the West Siberian bank of Sberbank. The one millionth system was installed at Eldorado, the federal network of electronics and home appliances shops.
VeriFone has been active in the Russian market in strategic partnership with INPAS since 1995 achieving close cooperation with the largest financial institutions of the country and growing market share.
“Congratulations to the INPAS team on this milestone achievement,” said Soner Casur, VeriFone senior vice president, Southern Europe & Russia. “We’re delighted that together with INPAS we have achieved a 60 percent share of the Russian and former Soviet Union market to become the definitive leader in the field of transaction solutions and electronic payments.”
INPAS General Director Ilya Korobov hailed the milestone achievement: “We have been working with VeriFone for the past 16 years and expect to achieve the next million much more quickly because the rate of development of the banks’ acquiring business is growing impressively. After installing the one millionth system, INPAS began its quest for the next milestone by installing a VeriFone system at the regional retail network Arsenal+, which is symbolic, because future growth lies in expansion in the regions.”
INPAS Company was founded in 1994 and today it is part of a large IT holding group - INLINE Technologies Group. It has the largest in-house software development center for payment systems in Russia and the CIS countries and branches in Moscow, Kiev, Alma-Aty, Tbilisi and Budapest.
Sergey Maltsev, chairman of West Siberian Head Office, Sberbank of Russia, predicts that bank cards will completely replace cash in the not-too-distant future. The bank plans a substantial increase in the numbers of cards issued and the expansion of its acquiring network in Western Siberia.
Safe Harbor Statement under the Private Securities Litigation Reform Act of 1995 for VeriFone Systems, Inc.
This press release includes certain forward-looking statements related to VeriFone Systems, Inc. within the meaning of the Private Securities Litigation Reform Act of 1995. These statements are based on VeriFone management’s current expectations or beliefs and are subject to uncertainty and changes in circumstances. Actual results may vary materially from those expressed or implied by the forward-looking statements herein due to changes in economic, business, competitive, technological and/or regulatory factors, and other risks and uncertainties affecting the operation of the business of VeriFone Systems, Inc. These risks and uncertainties include: our ability to continue the existing business relationship with INPAS for the Russia market, our ability to protect against fraud, the status of our relationship with and condition of third parties upon whom we rely in the conduct of our business, our dependence on a limited number of customers, uncertainties related to the conduct of our business internationally, our dependence on a limited number of key employees, short product cycles, rapidly changing technologies and maintaining competitive leadership position with respect to our payment solution offerings. For a further list and description of such risks and uncertainties, see our filings with the Securities and Exchange Commission, including our annual report on Form 10-K and our quarterly reports on Form 10-Q. VeriFone is under no obligation to, and expressly disclaims any obligation to, update or alter its forward-looking statements, whether as a result of new information, future events, changes in assumptions or otherwise.
About INPAS, (www.inpas.ru)
INPAS Company was founded in 1994 and since has successfully developed in the Russian and former CIS countries markets, including Belorussia, Ukraine, Kazakhstan, Georgia. Today it's part of a large IT holding group - INLINE Technologies Group. INPAS has the biggest in-house software developing center in Russia & CIS countries (for EFT-POS terminals), over 300 successful EMV-projects, branches in Moscow, Kiev, Alma-Aty, Tbilisi and Budapest .INPAS has developed a complete line of application software for POS-terminals, ATM and external smart PIN pads. INPAS software solutions are based on the hardware platforms for equipment of the industry leaders - VeriFone, Glory. With leading technologies incorporated in the INPAS software solutions, mature maintenance and service system, INPAS has built a strong reputation as the leading company in the payment technologies market.
About VeriFone Systems, Inc. (www.verifone.com)
VeriFone Systems, Inc. (“VeriFone”) (NYSE: PAY) is the global leader in secure electronic payment solutions. VeriFone provides expertise, solutions and services that add value to the point of sale with merchant-operated, consumer-facing and self-service payment systems for the financial, retail, hospitality, petroleum, government and healthcare vertical markets. VeriFone solutions are designed to meet the needs of merchants, processors and acquirers in developed and emerging economies worldwide.

Tuesday 20 December 2011

Go Payment

Intuit GoPayment Now Allows Merchants To Receive Money On A Prepaid Visa Card     

Intuit GoPayment

Intuit has made an interesting move today with its mobile credit card reader GoPayment reader. Intuit is allowing merchants to keep and receive funds on a prepaid credit card as opposed to depositing the amount in a bank account.
Launched two years ago, GoPayment offers a complimentary app and credit card reader to allow small businesses to conduct charges via their smartphones. GoPayment, which competes directly with Square, is available for iOS, Android and Blackberry phones and the card reader simply plugs into the audio jack of a phone or tablet. The credit card data is also encrypted, (and never stored on the phone).
Similar to Square, the GoPayment mobile payment app is free and the basic service has no monthly, transaction or cancellation fees, and offers a 2.7 percent rate for swiped transactions. Intuit and Square actually both eliminated the per transaction fee.
With the Intuit GoPayment Prepaid Visa Card, merchants and retailers can have the funds they collect with GoPayment deposited into their GoPayment Card account. They can then use the card to make payments online, in stores and withdraw cash at ATMs everywhere Visa debit cards are accepted.
So who does this arrangement work for? For smaller businesses or individuals who don’t have a business bank account and still want to conveniently separate the money they make with GoPayment from their personal finances, this could be a good option. Using the prepaid card can also help merchants start accepting payments quickly as there is no bank account required to sign up. Those who prefer using a business or personal bank account can still choose to have their funds deposited into their bank account. And for the millions of U.S. consumers who are “unbanked,” a prepaid Visa card allows them to accept payments for a business without a bank account.
This makes GoPayment especially friendly for fledgling entrepreneurs or businesses who want to accept payments but don’t have a business bank account.

Paris gets interactive NFC mailboxes

French postal service La Poste has added NFC stickers to mailboxes in the central Hotel de Ville area of Paris, allowing passersby to receive information on local services and providing La Poste with the potential to generate new advertising revenues.

La Poste

La Poste, the French national postal service, has equipped mailboxes in Paris' central 4th arrondissement with NFC stickers that enable it to provide a range of new services to locals.
Tapping the stickers on the mailboxes allows NFC phone users to receive personalized, real time offers from local merchants, information on mail collection times at other mailboxes in the area, directions to the closest postage stamp sales outlet and the opening times and location of their local post office.
The new smart mailbox service also supports QR codes and has been developed by French NFC specialist Connecthings. The Connecthings system also enables NFC phone users to access details of local events, a map of the neighbourhood, bus service times and the location of bus stops and classified ads. Check-in services and information on local merchants are also available.
A video illustrates how the service works:


Monday 19 December 2011

Touchless smartphones and TVs could be on sale in 2012

Dor Givon of XTR3D demonstrates how gesture control can work

So you've lost your TV remote control. Again.

Not to worry, says a tiny Israeli start-up company called XTR3D - soon you'll be able to flick through channels and adjust the volume using only... your hand.

You'll just have to turn your palm towards the screen, and zap away without ever getting off the couch.

And no need for under-the-skin electronics or fancy microchips.

Instead, the TV - or rather gesture recognition software installed inside - will "read" your moves and execute appropriate commands, without any need for physically pressing any buttons.

Based in Tel Aviv, XTR3D is one of the developers of such motion capture technology, and it has just received $8m (£5m) investment bound to give "touchless" tech another push - and according to the firm, bring the first motion control smartphone into the market as early as next year.

US electronics giant Texas Instruments is among the investors.

Gesture-controlled GPS device Using a GPS device without touching it while driving could be safer

Although the Israeli firm follows in the footsteps of Microsoft's Kinect, the multi-directional gesture control gaming console that was launched last year and has since been selling like hot cakes despite the average $200 price tag, its technology is quite different.

Our target is to penetrate the market, so it will be something for everyone to try out”


The Kinect has depth sensors, multi-array microphones and RGB cameras that provide the software with the information it needs to track both voice and gestures.

XTR3D, on the other hand, uses ordinary 2D cameras - such as a webcam of a computer or the one in your smartphone - to extract 3D out of a 2D image.

This creates the same three-dimensional effect as on the Kinect.

According to the Tel Aviv start-up's spokesman Roy Ramati, XTR3D's technology has all the advantages of a 3D camera without any of the disadvantages - it can work in broad daylight, is much cheaper and uses a lot less power.

"And it can be installed into any consumer electronics device," adds Mr Ramati.

Dor Givon, XTR3D's founder and chief technical officer, adds that it is even possible to play a proper Kinect game on a regular laptop that has the software, touchlessly controlling the device from a distance of a few centimetres to up to 5m away.

Gesture-controlled TV Controlling the TV without a remote would eliminate the need to look for it

And, he says, anyone will be able to afford it.

"Our target is to penetrate the market, so it will be something for everyone to try out," says Mr Givon.

"New devices will have the interface embedded in them, with older ones you will be able to download the software from the app store."

Besides gaming and switching TV channels, the existing prototypes include a PC where it is possible to flip through a PowerPoint presentation just by waving your hand, a tablet and a smartphone that have features such as using gestures to create the effect of a joystick, to click, swipe, zoom in and out with a pinch gesture, and a GPS device that can be controlled touchlessly while driving.
Ultrasound and optical
Despite being at the forefront of gesture-controlled technology, XTR3D is not the only firm aiming to make our world touchless.

Various kinds of motion detection have been around for a while.

For instance, simple gesture recognition such as hovering your hand near a water tap or a toilet flush to activate them are becoming more and more common.

And after Microsoft paved the way with Kinect, bringing new digital dimensions to the gaming world, other companies followed.

Microsoft itself is now actively trying to expand Kinect's use into other industries.

Recently, it announced that it would release a commercial version of the Kinect software development kit in early 2012.

Microsoft has also teamed up with about 200 businesses in more than 20 countries - among them car manufacturer Toyota and digital advertising firm Razorfish - for Kinect to reach well beyond gaming.

"The Kinect can sense your entire body for interaction with the device, and we're only scratching the surface of what can be done because beyond computing there's a lot of scenarios where this kind of natural user interaction could be really powerful, a real paradigm shift," says Shahram Izadi, a researcher from the Microsoft Research Centre in Cambridge, England.

And the creator of the chip that powers the motion-sensing part of the Kinect, an Israeli company called PrimeSense, is now selling a gadget that has the same hardware as Microsoft's device.

Once hooked up to a regular computer, it can provide a Kinect-like experience without the Kinect.

Apple has also filed patents that involve allowing users to touchlessly "throw" content from one device to another, for example from a tablet onto your TV screen.

Another electronics giant, mobile chip maker Qualcomm, has recently bought a small Canadian firm GestureTek.

It targets three devices: tablets (including eReaders), smartphones and TVs, and uses a combination of cameras and ultrasound.

Gesture-controlled tablet Ordinary 2D cameras and XTR3D software turn your tablet into a motion-control device

Ultrasound sensors are there for close range "no-look" gesture control - they pick up movements with help of a microphone instead of an optical camera, explains Qualcomm's director of technology Francis MacDougall.

"One issue the Kinect has is an inability to track close to a device. The default design can track no closer than 50cm - great for TVs but not so good for tablets and smartphones," says Mr MacDougall.

"So Qualcomm has placed multiple audio sensors - microphones - into their handset designs to isolate the voice location in 3D space while filtering out everything else.

"This technique is extremely low power and can track the hand within one to 15cm of the phone."
Touchless world
Imagine that you are driving a car and your child is on the back seat watching a movie on a tablet - you don't have to divert your attention from the road, but just by making a gesture near the tablet you would be able to pause it or turn it off.

And such possibilities are endless, says Mr MacDougall.

Gesture-controlled smartphone With gesture-controlled interfaces, touching the screen would become unnecessary

For instance, how about answering a phone when you're cooking, eating or driving without touching the screen or even having to look at it? Or turning pages on an eReader with swipe gestures? Or skipping to the next song with a swipe or pausing it with a palm raised?

These touchless features are pretty much what other companies working in the area have been promising to deliver, but one that relates to TV control is quite unique to GestureTek.

"We're working on face recognition that will be used to identify each member of the family and bring up custom interfaces as part of a next generation 'smart TV' interface," says Mr MacDougall.

To achieve that, the firm is turning to optical solutions, similar to those used by XTR3D - the standard forward-facing 2D camera and in some cases a stereo set-up - two standard 2D camera sensors spaced a small distance apart to calculate the 3D location of any features in the scene.

However the companies around the world are doing it - with regular or infrared cameras, or with ultrasound sensors, one thing is certain, says Mr MacDougall.

"Gesture is definitely heating up!"

CommBank’s Kaching hits iOS App Store

The Commonwealth Bank of Australia’s ‘Kaching’ mobile payments app has been approved by Apple and is now available through the company’s iOS App Store, the bank said this afternoon.
Kaching is a new combination smartphone application and associated hardware accessory that allows customers to make quick payments from their mobile phone to anyone with an email address, phone number or Facebook friendship, as well as to merchants via near field communications (NFC). Dubbed ‘Kaching’ to mimic the sound of a cash register draw closing, the app will initially launch on Apple’s iOS platform, although a version for Google’s rival Android operating system is in the works.
Customers who download Kaching will be required to complete a fairly straightforward registration process to use it, utilising their online NetBank login details. They will then select an account to both receive and make payments from. The app will then allow the user to make payments to “anyone” via an email address, phone number or Facebook friendship. Depending on the format selected for payment, the transaction would either take place instantly, or generate a unique code for delivery to the recipient, allowing them to access their payment online “at a convenient time”.

Because Apple’s iPhone line does not support the Near Field Communications standard (unlike a number of rival Android phones), NFC payments — or ‘tap to pay’ at merchant terminals supporting MasterCard’s PayPass standard — will take place through the addition of an iCarte case to customers’ iPhone handsets. The iCarte case is only compatible with iPhone 4 and 4S models, while Kaching will require iOS version 4.3. The iCarte case is to cost $54.95 (including postage) and is available to order through the Kaching app directly. The app will also allow customers to check their balances and transfer money between their accounts, in addition to allowing bills to be paid through the BPAY system.
David Lindberg, Executive General Manager Cards, Payments and Retail Strategy, said the arrival of Commbank Kaching heralded the beginning of “a new and exciting journey” in mobile payments and NFC technology. “Commonwealth Bank is delighted and proud to lead innovation in this space, delivering a world-first app that we believe will help to transform the industry,” said Lindberg in a statement this afternoon.
“The anticipation and appetite for this app has shown that Australia is one of the earliest adopting markets in the world. We’re confident Commbank Kaching will become the most popular banking app in Australiam” he added. Some 18,500 people had pre-registered to download Kaching when it became available. “This is just the first step in an evolving journey. Commonwealth Bank plans to roll out regular updates, with further enhancements and functionality of Commbank Kaching in the coming months.” Lindberg added.
Along with similar apps such as ANZ Bank’s goMoney system and Pollenizer’s Pygg, Kaching represents a growing interest in the use of payments technology in Australia which do not directly require users to directly transfer money into each others’ accounts; focusing much more on social networking credentials than financial account details.

Sunday 18 December 2011

Forget wallets. What else is NFC good for?



Near-field communication (NFC) has been trashed by critics, who say it adds no value to consumers or is a technology in search of a need. But as we’ve pointed out, NFC is just a technology that can applied in a lot of different ways, apart from the digital wallet framework through which many people understand it.
Increasingly, we’re seeing more and more interesting projects and applications being built that show how NFC will be deployed outside of mobile payment situations. This not only indicates how flexible the technology is but also could help propel the overall technology in adoption, as consumers become aware of NFC and learn to use it for a variety of reasons.
Right now, NFC is still below the radar for most U.S. consumers, and the slow roll out of Google Wallet or the pending launch of Isis next year are, by themselves, only going to accelerate NFC adoption by so much. But having a host of uses for the technology could open people’s eyes and push them past any usability or safety concerns.
Here’s a look at some of recent interesting developments:
  • San Francisco announced earlier this week it was partnering with PayByPhone to enable 30,000 parking meters with NFC support. People can tap their phone against a parking meter and call up a parking application that identifies the parking location and allows the driver to enter his or her desired parking time and complete the transaction. The actual payment happens inside the app with a stored credit card, but the technology provides a short cut to the transaction.
  • Intel and MasterCard have teamed up to enable future Intel-powered laptops to work with PayPass enabled MasterCard credit cards. Users will be able to enter in their payment credentials for online purchases by tapping their card on their computer instead of storing the information on their machine or entering it manually.


  • Personal contact and content sharing has become one of the emerging uses for NFC. RIM in October introduced BlackBerry Tag, which will enable users of NFC phones to exchange contact information, documents, URLs, photos and other multimedia content with a tap of their phones. Google has enabled a similar a solution with Android Beam, which will work on NFC-enabled phones. This can serve as a Bump-like way to pass back and forth information quickly.
  • Access card maker HID Global announced a trial with Arizona State University in September in which students were provided NFC-enabled phones, enabling them to gain physical access to buildings. All the participants were able to enter residence halls with their phones, and some were also allowed to open individual room doors using unique digital key and PINs.
  • The Museum of London and its sister institution, the Museum of London Docklands launched a project in August that allows visitors to tap their NFC-enabled phone at exhibits and gain more information, buy tickets to future exhibits or check in, follow or “like” the museums on social services. It’s part of Nokia’s NFC Hub effort to help businesses set up NFC campaigns.
  • T-Mobile partnered with Meridian Health and iMPak Health in October on a new SleepTrak sleep monitoring system, a wearable device with an NFC-equipped card. Users can upload their sleep data to an NFC-enabled Nokia astound with a tap.



  • Nokia and NFC Danmark launched NFC-enabled smart poster campaign in Telia stores in Denmark, enabling Nokia N9 users to download mobile apps by tapping on a poster. The two companies also introduced what Danmark called the world’s first NFC-enabled vending machine.
  • The winning application of the WIMA NFC USA conference in San Francisco earlier this month was a project called Think&Go, which is being tested by French supermarket chain Groupe Casino. Think&Go allows visually impaired and elderly shoppers to call up large text information on products by tapping NFC tags on store shelves.
These are just a sample of the projects and real applications leveraging NFC. As you can see, none of them are actual mobile wallets. The biggest thing they provide is a real short cut to information and actions that can happen without much work. Many of these things can be done through QR codes, bumping, Bluetooth or other methods, but NFC provides a very simple and often elegant way to get through the process.
Also, in some of these cases, what’s also nice is that since they aren’t trying to conduct sensitive transactions, they don’t need to access the secure element inside a phone. That could be a limiting factor in the roll out of NFC, because the owners of the secure element, often the carriers, don’t seem to be in a hurry to enable a lot of other NFC payments systems. But with a host of other non payment uses emerging, users won’t have to wait to find out if their digital wallet is enabled on their particular phone. There might be other ways they can experience the power of NFC first. That will help in just teaching people the practice of tapping for information, transactions and access.
We’re still very early in the NFC game and the phones are just now trickling out in the U.S. But there’s going to be a much bigger flow of NFC-equipped phones starting next year. It’ll be these broader applications that might convince users that the technology has merit.