Friday 30 December 2011

Twitter - SQUARE - Dorsey

Latinia, an independent software vendor (ISV), specialized in infrastructure products for asynchronous type corporate notifications (mobile or instant messaging, email, Twitter's DM, push notifications), has recently introduced the concept of 'tweet banking'. According to Oriol Ros, Marketing Director of Latinia "for many financial institutions today, talking with their clients through any channel they choose is a strategic maxim. That is why Twitter, in vogue and with impressive take-up speeds is now a priority channel, first for observation and then as a means to exploit communication and business."
As Ros says, "we should note that what we are talking about is not, at least from our end, of Twitter as an open-channel for corporate communication as is used universally today, albeit incipiently, with many initiatives." Latinia strictly proposes the use of Twitter as an alert channel, via direct messages (DM), where the convenience of the clients prevails, being able to choose which channel to use to receive status of their accounts, cash withdrawals, etc., whether via SMS, push-notes or Twitter. In Latinia we have called it 'tweet banking'. To this respect, Latinia has introduced the latest innovation of its infrastructure product LIMSP© during this past year, after the implementation of push notifications, working on opening to new asynchronous channels on its service delivery product line-up.
Twitter, will have - and really already has - a greater presence in financial institutions, but the majority only use this channel to transmit contents, principally Press Releases and other corporate information. This limitation is due to inertia and its own characteristics as a channel where the tendency is for open communications, something over which the brand has little control of. Latinia opens another means, as the company understands Twitter to be another channel of choice based on the axiom of getting personalized and relevant information to the client, over and above the specific technological limitations - 140 characters and, in the case of DM, a daily limit of sent messages. Such information is of private nature, which is why Latinia has chosen to work with DMs and not with open communications.
Moreover, Latinia talks of tweet banking as the company did of SMS Banking, e-mail banking, instant banking, etc., on their day. The unstoppable proliferation and fragmentation of channels to help the financial institutions manage their business is a challenge equal to the potential it represents, and moreover, Latinia is very comfortable working with asynchronous channels. Twitter is still, though less and less, associated with young users, indeed future banking clients, but similar to the 35-44 year-old band where the take-up is massive. With tweet banking Latinia proposes the use of this channel based on the unequivocal, private relationship between bank and client - it is enough for the latter to be a follower of the former-, enabling the sending of private and personalized contents, with no one else being privy to them.

About Latinia
Latinia is an independent software vendor (ISV), which specializes in infrastructure product development for asynchronous type corporate notifications (mobile or instant messaging, email, Twitter's DM, push notifications), utilized mainly by leading and distributed globally financial institutions institutions (banks, savings banks, processing and payment systems), public institutions, government and service providers, leaders in their respective segments and industries.
For more than 10 years now, Latinia (created in 1999) has been focusing its efforts of innovation on discovering new possibilities offered by the so-called asynchronous channels, and in transforming simple events into notifications and subsequent multichannel messages (alerts). Using an onion as example, LIMSP© is adding layers of value to an initial core, thus transforming it into a business opportunity, converting each message into something unique for the customer, due to the relevance attached to the same and based upon the context in which it arises.
More information available through http://www.latinia.com/


SOURCE Latinia

2011- Review of the Year of Mobile Payments

'12/21/11' - James Wester - Mobile Payments Today

Was 2011 the Year of Mobile Payments?
At the beginning of the year, 2011 was heralded as "The Year of Mobile Payments." Many analysts predicted that by the end of the year we would be well on our way toward a wide adoption of some form of mobile money. They expected consumers to have a plethora of choices, and it would not be uncommon to see someone whip out a phone instead of a wallet when it came time to settle a bill.

Obviously, that's not the case. Plastic is as prevalent as ever. But even though we haven't ditched real wallets for their mobile equivalents, a lot did happen in the world of mobile payments in 2011:

Starbucks
The story of mobile payments in 2011 begins with Starbucks and its ingenious mobile payment application. Eschewing fancy tech for relatively pedestrian barcodes at the point of sale, the Starbucks app is a tidy little mobile payment method that does what it does with a minimum of fuss and a maximum of utility. It's simple to use and fast at the point of sale - two qualities mobile payments will need to supplant cash and cards. Additionally, by making its mobile payments closed-loop, and keeping the transactions on its own systems, Starbucks didn't need to partner with a carrier or card brand to complicate things.

The app has become the early standard for mobile payment success and has demonstrated that customers will adopt mobile payments at the point of sale. Rolled out in January, the app was used for 3 million transactions in its first three months – and that was before it even had an Android version. In 11 months the app has now accounted for more than 26 million transactions at Starbucks locations across the U.S. It has been made available in Canada now and will be launched in the U.K. and Ireland in January.

Square
While Starbucks was letting customers pay with their mobile phones, Square was getting merchants paid with their mobile phones. With a streamlined app and clever credit card reader, Square solved a real problem for small businesses and made it simple for even the tiniest merchants to accept credit cards.
Gauging by Square's numbers, there were a lot of those tiny merchants looking for a solution. So far Square has registered over one million merchants and is processing around $11 million per day.
Square still has some issues to solve, most notably in encrypting transactions from end-to-end, but they get credit for making payments interesting in 2011. Add in Square's iPad-based cash register and mobile wallet solutions launched in May and you have a company that's rethinking the way merchants and customers interact at the point of sale. That may be why Square has wrapped up $137 million in funding, including investments from Visa and Sir Richard Branson, and has a valuation of $1 billion.

Start-ups
Square isn't the only start-up rethinking the way we pay for things. Another prime example is Dwolla, a Des Moines, Iowa-based mobile payment company. In March, Dwolla launched services aimed at getting consumers to give up their cards. Like Square, Dwolla wanted to end the byzantine rules and fees imposed on merchants by credit card companies. Its solution: get rid of credit cards altogether. Dwolla lets customers pay from prefunded accounts at the point of sale using a phone's GPS to place the customer in merchant locations. And all Dwolla charges is merchants is 25 cents for every transaction over $10, no complicated interchange tables and fees.

Other mobile payment start-ups entering the market this year include iZettle Cimbal, TabbedOut, PressPay and a host of others. It's more than likely that many, if not most, of these start-ups won't succeed in the long run. That's the nature of start-ups. (For instance, Bling Nation, a mobile payment start-up that garnered considerable attention last year, suspended its services in June to "reevaluate its business model.") But one of these companies may have just what it takes to cause a major disruption to payments and be the next PayPal.

PayPal
As for PayPal, 2011 witnessed its attempts to go from being only a provider of online payments to a player in the offline payment world. Ninety percent of retail in the U.S. is still carried out in "old-fashioned" brick-and-mortar stores, and PayPal is intent on getting a piece of those transactions.
In July, PayPal's president Scott Thompson predicted the demise of the physical wallet in 2015 and the company seems to be actively working towards making that happen. PayPal's parent company eBay made several acquisitions in the mobile payment space, most notably direct carrier biller Zong, and PayPal forged alliances with NCR and mFoundry to provide mobile banking and financial services. Additionally, PayPal unveiled an offline strategy to eventually allow retailers the ability to accept PayPal at their brick-and-mortar locatons. The company even opened a temporary store in Manhattan to show retailers just how its offline offerings will work.

The Card Brands
Mobile payments in 2011 hasn't been just about start-ups and disruption. As many of the mobile payment start-ups can attest, making a payment happen at the point of sale is no easy task and the major card brands - Visa, MasterCard, American Express and Discover - have a head start. 2011 showed that the card brands know the future is mobile and they were active in trying to extend their influence over that channel
American Express launched Serve, a mobile payment platform that offers offline, online and peer-to-peer payments. Visa released its own peer-to-peer platform and mobile payment strategy built around connecting mobile money programs in developing markets. MasterCard partnered on several mobile payment programs including the Quick Tap program in the U.K. and Google Wallet in the U.S. And even Discover was active in mobile payments as the original partner to sign on with Isis, the U.S. mobile payment joint venture of Verizon Wireless, AT&T and T-Mobile.

The Mobile Network Operators
Not willing to sit back and be "dumb pipes" while all those mobile transactions crossed their networks, the wireless carriers made their own play for mobile payments in 2011. The pull of mobile payments was so tantalizing that mobile rivals announced this year that they would work together. Competing mobile operators in France, Germany, the U.K., Italy, Taiwan and elsewhere formed joint ventures to create national mobile payment networks. At this point, most are still figuring out how to work together with only France's Buyster actually online.
Isis, the American version of the mobile payment JV phenomenon, continued working this year toward an expected 2012 launch. Among other announcements the company formed partnerships with the major card brands, a mobile wallet provider and handset manufacturers. And while Isis' own product is still trying to get off the ground, that doesn't mean it's not impacting the market. Isis partner Verizon Wireless requested Google Wallet be disabled on one of the a handset, likely in an attempt to hamper an Isis competitor.

Google Wallet
And as for that competitor, May saw the launch of Google Wallet, a real, honest-to-goodness "tap and go" mobile payment solution for everybody. The company assembled all the necessary pieces to make a mobile payment happen at the point of sale including a carrier (Sprint), handset manufacturer (Samsung), card brand (MasterCard), TSM and merchant acquirer (First Data), and card issuer (Citi). Add in other companies like numerous point of sale manufacturers and retailers to accept Google Wallet and the effort was enormous. Google pulled it off in less than a year.
Google hasn't publicly discussed how many consumers have downloaded Google Wallet or are actively using it, but even if the numbers are modest, what Google accomplished by being first to market with a working mobile payment solution is not.
Even if 2011 didn't live up to the hype of being the inflection point where mobile payments took off, there were plenty of stories this year to show that mobile payments are coming, albeit slowly. It may not have been the year in mobile payments, but it certainly was a year in mobile payments.

Wednesday 28 December 2011

Square Beware!

ROAM Data Launches Newest Secure Mobile Card Reader with Three Times More Device Coverage Than All Competitors Combined

ROAM Data, the company behind most of the encrypted mobile card readers shipped in the past year, and the leading mCommerce platform-as-a-service provider, announced today that it has launched its latest secure mobile card reader, the G3X. The G3X is ROAM’s third generation mobile reader and their best to date, it supports hundreds of devices, from iOS, Android and Blackberry, to PCs and Macs, covering three times more devices than all other competing readers combined. This enables Merchant Service Providers to compete with the best technology for a whole new segment of mobile merchants and small merchants previously untapped, a market that companies like Square are aggressively pursuing.

“We are committed to providing our partners with industry leading mobile commerce solutions, the new G3X is the latest product in our pipeline of products to come, which includes NFC and EMV readers for 2012, and a suite of mobile commerce solutions from mobile checkout, to mobile offers to mobile wallet,” said Will Graylin, CEO and Founder of ROAM Data. “We are technology geeks that really know about mobile and payments and how that intersection can deliver new value to merchants and consumers. Our goal is to build the most advanced, cost effective, and secure solutions for our customers to win market share today and stay ahead tomorrow.”

(ROAM Data CEO: Mobile Commerce Can Help Acquirers Can Win Merchants)
ROAM Data’s mobile card readers have been chosen by more Merchant Service Providers than any other based on its quality, security and compatibility resulting in the lowest Total Cost of Ownership (TCO). The G3X represents even lower TCO because its increased device compatibility means more signups with the same marketing spend, lower customer service cost, and lower reader cost based on ROAM’s high production volume. ROAM has sold the highest number of encrypted mobile readers in the world in 2011 with more than 400,000 units to its growing list of customers including companies like Intuit, North American Bankcard, Sage Payments, NPC, Total Merchant Services, First Data, Chase Paymentech, Global Payments and others. ROAM’s clear leadership position in the market has just gotten stronger with the launch of the G3X.

About ROAM Data
ROAM Data is the leading mCommerce Platform-as-a-Service (PaaS) provider extending both physical Point of Sales (POS) and eCommerce solutions to the mobile environment, to help merchants win customer spend and loyalty. ROAM’s platform includes software, hardware, & services, from payment applications to peripherals, and from end-to-end security and payment gateway, to boarding and support services, as well as development tools that enable both turnkey or custom mobile commerce solutions for our Merchant Service Provider partners. Our partners can white-label our full solution in weeks, or brand components such as our readers to use a-la-carte to fit their existing applications.
Examples of ROAM applications include ROAMpay, that turns merchants’ mobile devices into secure POS terminals to accept payment anywhere; ROAMcheckout for fast & secure mobile app and ad purchases; ROAMoffers and ROAMwallet, that enables merchants to deliver compelling and actionable offers to their consumers. ROAM also provides a set of tools (APIs, SDK, IDE) for developers to build their own mobile POS or eCommerce apps on ROAM’s platform.

Saturday 24 December 2011

A week in view in Payments

Saturday 24th  December 2011 - One more sleep till Santa!

Xmas
 
Merry Christmas from the Monetize Team, now signing off until 2012, have a good one!
 
 
Tuesday 20 December 2011
credit card
UK banks scrap currency feesFollowing an Office of Fair Trading probe, British banks have agreed to ditch some of the fees they charge people for buying foreign currency.
 

Friday 23 December 2011

Contactless is finally gaining traction


UK contactless payments momentum gathers pace

Nearly three quarters of British contactless users think that the technology will eventually become more commonplace than cash and 84% see cards as just a stepping stone to mobile NFC payments, according to a survey from Visa Europe.
In its second 'contactless barometer', the card giant quizzed 500 contactless users in the UK, 500 in Poland and 500 in Turkey. In the UK 73% agree or strongly agree that contactless technology will ultimately become more commonplace than cash, compared to 79% in both Poland and Turkey.

An even greater percentage of respondents - 87% across all three countries - are also convinced that "contactless will be instrumental in bringing mobile contactless payments to market in the near future".

There are still barriers to take up though - in the UK, the availability of contactless point-of-sale terminals has become a bigger preventative issue for people, cited 34% as a problem compared to 23% the previous quarter.

When acceptance has increased, usage has grown significantly, says Visa, citing the example of McDonald's, where the UK-wide rollout of terminals has seen 32% of UK contactless card owners use them to pay for fast food, compared to just 12% in the previous quarter.

The research also shows that for nearly half of Brits, communication received from their bank either before or after receipt of a contactless card plays a vital role in driving understanding and awareness of the new service. External advertising, through mediums such as TV and posters, is important to 14% of Brits and communication at the point of sale is an issue for 13%.

Mark Austin, head, contactless, Visa Europe, says: "With the number of contactless cards in circulation in the UK forecast to top thirty million by the end of next year and London 2012 set to showcase how the technology offers added convenience, the next twelve months provide an opportunity for the industry to capitalise on contactless payments and further connect with consumers."

Wednesday 21 December 2011

From Russia with love

VeriFone Deployments in Russia Reach 1 Million Milestone

VeriFone Systems, Inc. (NYSE: PAY) today announced that the millionth VeriFone payment acceptance system in Russia was installed this month in the city of Tyumen by VeriFone International Partner (VIP) INPAS Company together with the West Siberian bank of Sberbank. The one millionth system was installed at Eldorado, the federal network of electronics and home appliances shops.
VeriFone has been active in the Russian market in strategic partnership with INPAS since 1995 achieving close cooperation with the largest financial institutions of the country and growing market share.
“Congratulations to the INPAS team on this milestone achievement,” said Soner Casur, VeriFone senior vice president, Southern Europe & Russia. “We’re delighted that together with INPAS we have achieved a 60 percent share of the Russian and former Soviet Union market to become the definitive leader in the field of transaction solutions and electronic payments.”
INPAS General Director Ilya Korobov hailed the milestone achievement: “We have been working with VeriFone for the past 16 years and expect to achieve the next million much more quickly because the rate of development of the banks’ acquiring business is growing impressively. After installing the one millionth system, INPAS began its quest for the next milestone by installing a VeriFone system at the regional retail network Arsenal+, which is symbolic, because future growth lies in expansion in the regions.”
INPAS Company was founded in 1994 and today it is part of a large IT holding group - INLINE Technologies Group. It has the largest in-house software development center for payment systems in Russia and the CIS countries and branches in Moscow, Kiev, Alma-Aty, Tbilisi and Budapest.
Sergey Maltsev, chairman of West Siberian Head Office, Sberbank of Russia, predicts that bank cards will completely replace cash in the not-too-distant future. The bank plans a substantial increase in the numbers of cards issued and the expansion of its acquiring network in Western Siberia.
Safe Harbor Statement under the Private Securities Litigation Reform Act of 1995 for VeriFone Systems, Inc.
This press release includes certain forward-looking statements related to VeriFone Systems, Inc. within the meaning of the Private Securities Litigation Reform Act of 1995. These statements are based on VeriFone management’s current expectations or beliefs and are subject to uncertainty and changes in circumstances. Actual results may vary materially from those expressed or implied by the forward-looking statements herein due to changes in economic, business, competitive, technological and/or regulatory factors, and other risks and uncertainties affecting the operation of the business of VeriFone Systems, Inc. These risks and uncertainties include: our ability to continue the existing business relationship with INPAS for the Russia market, our ability to protect against fraud, the status of our relationship with and condition of third parties upon whom we rely in the conduct of our business, our dependence on a limited number of customers, uncertainties related to the conduct of our business internationally, our dependence on a limited number of key employees, short product cycles, rapidly changing technologies and maintaining competitive leadership position with respect to our payment solution offerings. For a further list and description of such risks and uncertainties, see our filings with the Securities and Exchange Commission, including our annual report on Form 10-K and our quarterly reports on Form 10-Q. VeriFone is under no obligation to, and expressly disclaims any obligation to, update or alter its forward-looking statements, whether as a result of new information, future events, changes in assumptions or otherwise.
About INPAS, (www.inpas.ru)
INPAS Company was founded in 1994 and since has successfully developed in the Russian and former CIS countries markets, including Belorussia, Ukraine, Kazakhstan, Georgia. Today it's part of a large IT holding group - INLINE Technologies Group. INPAS has the biggest in-house software developing center in Russia & CIS countries (for EFT-POS terminals), over 300 successful EMV-projects, branches in Moscow, Kiev, Alma-Aty, Tbilisi and Budapest .INPAS has developed a complete line of application software for POS-terminals, ATM and external smart PIN pads. INPAS software solutions are based on the hardware platforms for equipment of the industry leaders - VeriFone, Glory. With leading technologies incorporated in the INPAS software solutions, mature maintenance and service system, INPAS has built a strong reputation as the leading company in the payment technologies market.
About VeriFone Systems, Inc. (www.verifone.com)
VeriFone Systems, Inc. (“VeriFone”) (NYSE: PAY) is the global leader in secure electronic payment solutions. VeriFone provides expertise, solutions and services that add value to the point of sale with merchant-operated, consumer-facing and self-service payment systems for the financial, retail, hospitality, petroleum, government and healthcare vertical markets. VeriFone solutions are designed to meet the needs of merchants, processors and acquirers in developed and emerging economies worldwide.

Tuesday 20 December 2011

Go Payment

Intuit GoPayment Now Allows Merchants To Receive Money On A Prepaid Visa Card     

Intuit GoPayment

Intuit has made an interesting move today with its mobile credit card reader GoPayment reader. Intuit is allowing merchants to keep and receive funds on a prepaid credit card as opposed to depositing the amount in a bank account.
Launched two years ago, GoPayment offers a complimentary app and credit card reader to allow small businesses to conduct charges via their smartphones. GoPayment, which competes directly with Square, is available for iOS, Android and Blackberry phones and the card reader simply plugs into the audio jack of a phone or tablet. The credit card data is also encrypted, (and never stored on the phone).
Similar to Square, the GoPayment mobile payment app is free and the basic service has no monthly, transaction or cancellation fees, and offers a 2.7 percent rate for swiped transactions. Intuit and Square actually both eliminated the per transaction fee.
With the Intuit GoPayment Prepaid Visa Card, merchants and retailers can have the funds they collect with GoPayment deposited into their GoPayment Card account. They can then use the card to make payments online, in stores and withdraw cash at ATMs everywhere Visa debit cards are accepted.
So who does this arrangement work for? For smaller businesses or individuals who don’t have a business bank account and still want to conveniently separate the money they make with GoPayment from their personal finances, this could be a good option. Using the prepaid card can also help merchants start accepting payments quickly as there is no bank account required to sign up. Those who prefer using a business or personal bank account can still choose to have their funds deposited into their bank account. And for the millions of U.S. consumers who are “unbanked,” a prepaid Visa card allows them to accept payments for a business without a bank account.
This makes GoPayment especially friendly for fledgling entrepreneurs or businesses who want to accept payments but don’t have a business bank account.

Paris gets interactive NFC mailboxes

French postal service La Poste has added NFC stickers to mailboxes in the central Hotel de Ville area of Paris, allowing passersby to receive information on local services and providing La Poste with the potential to generate new advertising revenues.

La Poste

La Poste, the French national postal service, has equipped mailboxes in Paris' central 4th arrondissement with NFC stickers that enable it to provide a range of new services to locals.
Tapping the stickers on the mailboxes allows NFC phone users to receive personalized, real time offers from local merchants, information on mail collection times at other mailboxes in the area, directions to the closest postage stamp sales outlet and the opening times and location of their local post office.
The new smart mailbox service also supports QR codes and has been developed by French NFC specialist Connecthings. The Connecthings system also enables NFC phone users to access details of local events, a map of the neighbourhood, bus service times and the location of bus stops and classified ads. Check-in services and information on local merchants are also available.
A video illustrates how the service works:


Monday 19 December 2011

Touchless smartphones and TVs could be on sale in 2012

Dor Givon of XTR3D demonstrates how gesture control can work

So you've lost your TV remote control. Again.

Not to worry, says a tiny Israeli start-up company called XTR3D - soon you'll be able to flick through channels and adjust the volume using only... your hand.

You'll just have to turn your palm towards the screen, and zap away without ever getting off the couch.

And no need for under-the-skin electronics or fancy microchips.

Instead, the TV - or rather gesture recognition software installed inside - will "read" your moves and execute appropriate commands, without any need for physically pressing any buttons.

Based in Tel Aviv, XTR3D is one of the developers of such motion capture technology, and it has just received $8m (£5m) investment bound to give "touchless" tech another push - and according to the firm, bring the first motion control smartphone into the market as early as next year.

US electronics giant Texas Instruments is among the investors.

Gesture-controlled GPS device Using a GPS device without touching it while driving could be safer

Although the Israeli firm follows in the footsteps of Microsoft's Kinect, the multi-directional gesture control gaming console that was launched last year and has since been selling like hot cakes despite the average $200 price tag, its technology is quite different.

Our target is to penetrate the market, so it will be something for everyone to try out”


The Kinect has depth sensors, multi-array microphones and RGB cameras that provide the software with the information it needs to track both voice and gestures.

XTR3D, on the other hand, uses ordinary 2D cameras - such as a webcam of a computer or the one in your smartphone - to extract 3D out of a 2D image.

This creates the same three-dimensional effect as on the Kinect.

According to the Tel Aviv start-up's spokesman Roy Ramati, XTR3D's technology has all the advantages of a 3D camera without any of the disadvantages - it can work in broad daylight, is much cheaper and uses a lot less power.

"And it can be installed into any consumer electronics device," adds Mr Ramati.

Dor Givon, XTR3D's founder and chief technical officer, adds that it is even possible to play a proper Kinect game on a regular laptop that has the software, touchlessly controlling the device from a distance of a few centimetres to up to 5m away.

Gesture-controlled TV Controlling the TV without a remote would eliminate the need to look for it

And, he says, anyone will be able to afford it.

"Our target is to penetrate the market, so it will be something for everyone to try out," says Mr Givon.

"New devices will have the interface embedded in them, with older ones you will be able to download the software from the app store."

Besides gaming and switching TV channels, the existing prototypes include a PC where it is possible to flip through a PowerPoint presentation just by waving your hand, a tablet and a smartphone that have features such as using gestures to create the effect of a joystick, to click, swipe, zoom in and out with a pinch gesture, and a GPS device that can be controlled touchlessly while driving.
Ultrasound and optical
Despite being at the forefront of gesture-controlled technology, XTR3D is not the only firm aiming to make our world touchless.

Various kinds of motion detection have been around for a while.

For instance, simple gesture recognition such as hovering your hand near a water tap or a toilet flush to activate them are becoming more and more common.

And after Microsoft paved the way with Kinect, bringing new digital dimensions to the gaming world, other companies followed.

Microsoft itself is now actively trying to expand Kinect's use into other industries.

Recently, it announced that it would release a commercial version of the Kinect software development kit in early 2012.

Microsoft has also teamed up with about 200 businesses in more than 20 countries - among them car manufacturer Toyota and digital advertising firm Razorfish - for Kinect to reach well beyond gaming.

"The Kinect can sense your entire body for interaction with the device, and we're only scratching the surface of what can be done because beyond computing there's a lot of scenarios where this kind of natural user interaction could be really powerful, a real paradigm shift," says Shahram Izadi, a researcher from the Microsoft Research Centre in Cambridge, England.

And the creator of the chip that powers the motion-sensing part of the Kinect, an Israeli company called PrimeSense, is now selling a gadget that has the same hardware as Microsoft's device.

Once hooked up to a regular computer, it can provide a Kinect-like experience without the Kinect.

Apple has also filed patents that involve allowing users to touchlessly "throw" content from one device to another, for example from a tablet onto your TV screen.

Another electronics giant, mobile chip maker Qualcomm, has recently bought a small Canadian firm GestureTek.

It targets three devices: tablets (including eReaders), smartphones and TVs, and uses a combination of cameras and ultrasound.

Gesture-controlled tablet Ordinary 2D cameras and XTR3D software turn your tablet into a motion-control device

Ultrasound sensors are there for close range "no-look" gesture control - they pick up movements with help of a microphone instead of an optical camera, explains Qualcomm's director of technology Francis MacDougall.

"One issue the Kinect has is an inability to track close to a device. The default design can track no closer than 50cm - great for TVs but not so good for tablets and smartphones," says Mr MacDougall.

"So Qualcomm has placed multiple audio sensors - microphones - into their handset designs to isolate the voice location in 3D space while filtering out everything else.

"This technique is extremely low power and can track the hand within one to 15cm of the phone."
Touchless world
Imagine that you are driving a car and your child is on the back seat watching a movie on a tablet - you don't have to divert your attention from the road, but just by making a gesture near the tablet you would be able to pause it or turn it off.

And such possibilities are endless, says Mr MacDougall.

Gesture-controlled smartphone With gesture-controlled interfaces, touching the screen would become unnecessary

For instance, how about answering a phone when you're cooking, eating or driving without touching the screen or even having to look at it? Or turning pages on an eReader with swipe gestures? Or skipping to the next song with a swipe or pausing it with a palm raised?

These touchless features are pretty much what other companies working in the area have been promising to deliver, but one that relates to TV control is quite unique to GestureTek.

"We're working on face recognition that will be used to identify each member of the family and bring up custom interfaces as part of a next generation 'smart TV' interface," says Mr MacDougall.

To achieve that, the firm is turning to optical solutions, similar to those used by XTR3D - the standard forward-facing 2D camera and in some cases a stereo set-up - two standard 2D camera sensors spaced a small distance apart to calculate the 3D location of any features in the scene.

However the companies around the world are doing it - with regular or infrared cameras, or with ultrasound sensors, one thing is certain, says Mr MacDougall.

"Gesture is definitely heating up!"

CommBank’s Kaching hits iOS App Store

The Commonwealth Bank of Australia’s ‘Kaching’ mobile payments app has been approved by Apple and is now available through the company’s iOS App Store, the bank said this afternoon.
Kaching is a new combination smartphone application and associated hardware accessory that allows customers to make quick payments from their mobile phone to anyone with an email address, phone number or Facebook friendship, as well as to merchants via near field communications (NFC). Dubbed ‘Kaching’ to mimic the sound of a cash register draw closing, the app will initially launch on Apple’s iOS platform, although a version for Google’s rival Android operating system is in the works.
Customers who download Kaching will be required to complete a fairly straightforward registration process to use it, utilising their online NetBank login details. They will then select an account to both receive and make payments from. The app will then allow the user to make payments to “anyone” via an email address, phone number or Facebook friendship. Depending on the format selected for payment, the transaction would either take place instantly, or generate a unique code for delivery to the recipient, allowing them to access their payment online “at a convenient time”.

Because Apple’s iPhone line does not support the Near Field Communications standard (unlike a number of rival Android phones), NFC payments — or ‘tap to pay’ at merchant terminals supporting MasterCard’s PayPass standard — will take place through the addition of an iCarte case to customers’ iPhone handsets. The iCarte case is only compatible with iPhone 4 and 4S models, while Kaching will require iOS version 4.3. The iCarte case is to cost $54.95 (including postage) and is available to order through the Kaching app directly. The app will also allow customers to check their balances and transfer money between their accounts, in addition to allowing bills to be paid through the BPAY system.
David Lindberg, Executive General Manager Cards, Payments and Retail Strategy, said the arrival of Commbank Kaching heralded the beginning of “a new and exciting journey” in mobile payments and NFC technology. “Commonwealth Bank is delighted and proud to lead innovation in this space, delivering a world-first app that we believe will help to transform the industry,” said Lindberg in a statement this afternoon.
“The anticipation and appetite for this app has shown that Australia is one of the earliest adopting markets in the world. We’re confident Commbank Kaching will become the most popular banking app in Australiam” he added. Some 18,500 people had pre-registered to download Kaching when it became available. “This is just the first step in an evolving journey. Commonwealth Bank plans to roll out regular updates, with further enhancements and functionality of Commbank Kaching in the coming months.” Lindberg added.
Along with similar apps such as ANZ Bank’s goMoney system and Pollenizer’s Pygg, Kaching represents a growing interest in the use of payments technology in Australia which do not directly require users to directly transfer money into each others’ accounts; focusing much more on social networking credentials than financial account details.

Sunday 18 December 2011

Forget wallets. What else is NFC good for?



Near-field communication (NFC) has been trashed by critics, who say it adds no value to consumers or is a technology in search of a need. But as we’ve pointed out, NFC is just a technology that can applied in a lot of different ways, apart from the digital wallet framework through which many people understand it.
Increasingly, we’re seeing more and more interesting projects and applications being built that show how NFC will be deployed outside of mobile payment situations. This not only indicates how flexible the technology is but also could help propel the overall technology in adoption, as consumers become aware of NFC and learn to use it for a variety of reasons.
Right now, NFC is still below the radar for most U.S. consumers, and the slow roll out of Google Wallet or the pending launch of Isis next year are, by themselves, only going to accelerate NFC adoption by so much. But having a host of uses for the technology could open people’s eyes and push them past any usability or safety concerns.
Here’s a look at some of recent interesting developments:
  • San Francisco announced earlier this week it was partnering with PayByPhone to enable 30,000 parking meters with NFC support. People can tap their phone against a parking meter and call up a parking application that identifies the parking location and allows the driver to enter his or her desired parking time and complete the transaction. The actual payment happens inside the app with a stored credit card, but the technology provides a short cut to the transaction.
  • Intel and MasterCard have teamed up to enable future Intel-powered laptops to work with PayPass enabled MasterCard credit cards. Users will be able to enter in their payment credentials for online purchases by tapping their card on their computer instead of storing the information on their machine or entering it manually.


  • Personal contact and content sharing has become one of the emerging uses for NFC. RIM in October introduced BlackBerry Tag, which will enable users of NFC phones to exchange contact information, documents, URLs, photos and other multimedia content with a tap of their phones. Google has enabled a similar a solution with Android Beam, which will work on NFC-enabled phones. This can serve as a Bump-like way to pass back and forth information quickly.
  • Access card maker HID Global announced a trial with Arizona State University in September in which students were provided NFC-enabled phones, enabling them to gain physical access to buildings. All the participants were able to enter residence halls with their phones, and some were also allowed to open individual room doors using unique digital key and PINs.
  • The Museum of London and its sister institution, the Museum of London Docklands launched a project in August that allows visitors to tap their NFC-enabled phone at exhibits and gain more information, buy tickets to future exhibits or check in, follow or “like” the museums on social services. It’s part of Nokia’s NFC Hub effort to help businesses set up NFC campaigns.
  • T-Mobile partnered with Meridian Health and iMPak Health in October on a new SleepTrak sleep monitoring system, a wearable device with an NFC-equipped card. Users can upload their sleep data to an NFC-enabled Nokia astound with a tap.



  • Nokia and NFC Danmark launched NFC-enabled smart poster campaign in Telia stores in Denmark, enabling Nokia N9 users to download mobile apps by tapping on a poster. The two companies also introduced what Danmark called the world’s first NFC-enabled vending machine.
  • The winning application of the WIMA NFC USA conference in San Francisco earlier this month was a project called Think&Go, which is being tested by French supermarket chain Groupe Casino. Think&Go allows visually impaired and elderly shoppers to call up large text information on products by tapping NFC tags on store shelves.
These are just a sample of the projects and real applications leveraging NFC. As you can see, none of them are actual mobile wallets. The biggest thing they provide is a real short cut to information and actions that can happen without much work. Many of these things can be done through QR codes, bumping, Bluetooth or other methods, but NFC provides a very simple and often elegant way to get through the process.
Also, in some of these cases, what’s also nice is that since they aren’t trying to conduct sensitive transactions, they don’t need to access the secure element inside a phone. That could be a limiting factor in the roll out of NFC, because the owners of the secure element, often the carriers, don’t seem to be in a hurry to enable a lot of other NFC payments systems. But with a host of other non payment uses emerging, users won’t have to wait to find out if their digital wallet is enabled on their particular phone. There might be other ways they can experience the power of NFC first. That will help in just teaching people the practice of tapping for information, transactions and access.
We’re still very early in the NFC game and the phones are just now trickling out in the U.S. But there’s going to be a much bigger flow of NFC-equipped phones starting next year. It’ll be these broader applications that might convince users that the technology has merit.

Saturday 17 December 2011

A week in view in Payments

Friday 16 December 2011
keyboard
IdeaPlane signs investment banks to new enterprise social network IdeaPlane, a UK-based enterprise social networks (ESNs) specialist has launched, claiming two unnamed top-10 global investment banks as founding clients for its platform.
 
 
Thursday 15 December 2011
meeting
Aviva risk staff ditch pen and paper for Blackberry PlayBooks Insurance giant Aviva is handing its UK risk assessment staff Blackberry PlayBook tablets with a bespoke application.
 
 
Wednesday 14 December 2011
HELP!
CBA customers left fuming by more online, ATM and eftpos outages Commonwealth Bank of Australia (CBA) has been forced to take to Twitter and Facebook again to apologise to customers unable to access online accounts or use ATMs and point-of-sale terminals.
 
 
Tuesday 13 December 2011
google wallet
Google Wallet stores unencrypted data - viaForensics Google's mobile wallet application fails to securely store some personal information on the users' phone, according to research from viaForensics.
 
 13 Dec, 2011
 
Monday 12 December 2011
atm
Swedbank blames social media rumours for Latvian ATM panic Swedbank customers in Latvia rushed to withdraw money from ATMs over the weekend, panicked by rumours swirling on social media sites that the bank was in financial difficulty.
 

Friday 16 December 2011

Pay.On launches mobile POS terminal

Pay.On AG, leading provider of payment technologies and processor of online transactions, follows its mobile commerce strategy by launching a mobile POS application.

Expanding its set of payment solutions, PAY.ON now offers mobile POS payments with fast and secure card payments on all markets worldwide.
With the PAY.ON mobile POS application, payment service providers are now able to offer their merchants a convenient payment device to expand their sales channels and regional market focus as well as address new consumer groups. Accepting credit cards at POS usually requires relatively expensive additional hardware devices and network setups. The PAY.ON application allows iPhones, iPads as well as the iPod Touch (iOS 4.0 and later) to function as a card payment terminal. Merchants can download the fully white-labeled application from iTunes and use it on their iPhone. Other platforms like Android will follow shortly.
With the mobile POS app, all main card brands are processed in a fully PCI DSS compliant environment, masking and tokenising private and confidential data. The merchant uses the card swiper device to conduct payments with a single swipe. Also, PAY.ON's modular payment platform allows to connect all payment services in a customised way, i.e. additional services like individual risk and scoring functions can be added directly to the processing.
The application's basic feature set supports detailed transaction analytics at a glance, the processing of history details and a payment refund function in case of product returns. Using the advanced administration panel, merchants can set the server connection and control the hardware and server connection online status. To use the new mobile POS application, payment providers need to be a PAY.ON PaySourcing™ client.
Markus Rinderer, CEO at PAY.ON, on the introduction of the mobile POS application: "We are excited to launch our first mobile application as part of our long-term mobile strategy in application payments. Mobile Business Intelligence and further related products like In-App Payments that fit into the PAY.ON ecosystem will be launched step by step. Payment providers connected to our system immediately profit from new market trends as they are promptly introduced in the PAY.ON platform."
Pioneering payment engineering, PAY.ON allows payment providers to leverage their transaction processing, strengthen their corporate brand, expand their payment services and accelerate their global growth through just one application interface opening connections to more than 200 financial institutes.

Thursday 15 December 2011

Holiday Giving From the Heart, With Your Phone

The idea of charity may begin at home, but the act of giving this holiday season may start and end with a simple smartphone. Is This Thing On?, or ITTO, is our Wednesday column showing how everyday people use technology in unexpected ways. Charities and churches are moving to mobile donations as people increasingly use smartphones for virtually everything but talking, and for-profit companies are stepping in with ways to make donations easier for consumers and more beneficial to non-profits. The Salvation Army is probably the most visible example this holiday season, with its traditional red-bucket campaign featuring bell ringers positioned in strategic shopping locations. The venerable institution is testing smartphones that accept a credit card swipe using technology from mobile payment start-up Square. Users in four cities can make contributions using a credit card and smartphone rather than scrambling for spare change and dropping it into the red kettle. “A lot of people just don’t carry cash anymore,” said Maj. George Hood, the Salvation Army’s spokesman, to the New York Times. “We’re basically trying to make sure we’re keeping up with our donors and embrace the new technologies they’re embracing.” The pilot program with Square replaces last year’s effort involving traditional credit card terminals near its well-known red kettles, which only generated $60,000 of the $142 million received nationwide from the red kettle program, according to Hood. The Salvation Army is betting this year’s partnership with Square, which uses a small credit card reader plugged into an Android smartphone, donated by wireless carrier Sprint, will prove more popular and convenient for holiday shoppers. Users who opt-in can swipe their credit card, sign the touchscreen and decide if they want their receipt sent via text or email. The program, which launched in November, also can collect contact information for future fund-raising campaigns and help the established charity, in operation since 1865, to connect with a younger audience. Square, which uses credit cards people are already familiar with, is in direct competition with near-field communication, or NFC, technology, which often requires specially-equipped phones and merchant readers. NFC is behind the Google Wallet application, which is currently available on select smartphones and allows users to touch a payment terminal with an NFC-ready smartphone to transfer funds. NFC is also being tested by a 140-member-strong carrier consortium called Isis, which offers a rival to Google Wallet and is facilitating an industry-wide standard to promote overall adoption. NFC is also gaining traction with church and charity groups. MobileCause, which has worked with 1,000 charities to set up mobile giving programs, hopes to take advantage of NFC to aid in mobile payments.

Wednesday 7 December 2011

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Holidays are Coming - Brussel Sprouts and PCI DSS Compliance - By Marc Darling

    
Brussel Sprouts, hated them. These evil little green things just wanted to ruin a perfectly good dinner. After the joy of Christmas morning, playing with toys (I am talking about my childhood here, and yes, I can still remember it) and finally getting the “GET TO THE TABLE” call. Crackers pulled, reading the jokes (yes, still the basis of my humour till today) and putting on funny hats – laughing with grandparents. And then dinner is served, and it’s like the uber Sunday lunch! Added extras, cocktail sausages with bacon wrapped round (they weren’t called pigs in blankets back then!) – what genius came up with that? Freshly made stuffing and gravy, the turkey (we did have goose a few times) lots of roasties, good old veggies, and then, there it would be, the sprout. Now I never cheated per se, I was a good boy (at this time) and always did what my Mum told me to. So I would eat the sprouts, but only by dissecting them into the smallest possible size, and then trying to disguise the foul taste with a forkful of nice, tasty food.

Talking of things hard to digest, PCI DSS compliance. A ‘grudge’ project, with a whiff of “brand protection” to try make it easier for the merchant to swallow? With a huge investment needed to segregate networks, the question for retailers is how to get that stamp on their PCI DSS audit, and worry about more important things, such as selling their merchandise.

There are some quick wins to be had, but it's surely important to maintain a long term view. Rather than making rash decisions on short term solutions, there is a commonly held view that in the future, retailers will want the following:
  • A single view of their customers across all channels, and all borders
  • The ability for customers to pay with the currency of their choice
  • Choice, for the retailer, of pin entry device, acquirer and payment methods
  • A solution built to enable the European payment standards (ISO 20022)
  • A scalable solution to allow for business growth
  • To prevent internal and external fraudulent attacks
  • The ability to have real-time identity checks
  • To gain insight into customers’ behaviour and motivations
  • To secure repeat business and decrease promotional costs
  • To engender long-term loyalty and increase campaign ROI

And, perhaps more importantly, a safe pair of hands – an experienced chef, with a long history of bringing together just the right ingredients to turn seemingly unpalatable ingredients into a rewarding culinary experience for the most discerning diner – such as The Logic Group!

Would you believe it, last Christmas, I tried chopping up some brussel sprouts, blanching them, and then frying them off in some butter with shallots, pancetta, garlic a little Dijon mustard, splash of white wine, and they were divine! Long live the brussel sprout!!!

Tuesday 6 December 2011

The 20 Best New Startups Of 2011

 Simple wants to get rid of bank fees altogether and become a whole new mobile bank.
Simple wants to get rid of bank fees altogether and become a whole new mobile bank.
Founders: Alex Payne, Josh Reich and Shamir Karkal
Funding: Raised $10 million in August and has raised ~$13 million to date.

What it is: People keep their money in more than one place and they get charged a lot of money by every bank. Simple (formerly called BankSimple) wants to merge all accounts into one and do away with fees by splitting the net interest between all of the banks involved.
It's partnering with Visa to create one, ultimate credit card that connects to all of its partner banks and 40,000 fee-free ATMs

It opened its beta a few weeks ago and will officially launch in 2012.

Read more: http://www.businessinsider.com/20-best-startups-technology-inventions-2011-12#simple-wants-to-get-rid-of-bank-fees-altogether-and-become-a-whole-new-mobile-bank-1#ixzz1fk9P5ePG

One in Four Starbucks Transactions Now Done Via Mobile

Starbucks customers apparently are finding buying via mobile as addictive as the company’s coffee.
Less than a year after Starbucks launched an app that allows mobile payments, it has hosted 26 million such transactions on iOS, BlackBerry and Android, according to the chain. One in four Starbucks transactions is now executed via mobile.
The mobile-payments initiative has built momentum recently: In the nine weeks after it was released, there were 3 million transactions. But in the past nine weeks, there have been 6 million, says Adam Brotman, SVP and general manager of Starbucks. He adds that New York, Seattle, San Francisco, Chicago and San Jose, Calif., are the top cities by volume for mobile purchases.
Brotman declined to say exactly how many people had downloaded the app, except that it’s in the “millions.”
Starbucks presented the stats to emphasize its contention that 2011 was the “year of mobile” for the company. Among other recent highlights was the company’s Cup Magic augmented reality app, which has spurred 450,000 “engagement points” since its November release. An engagement point refers to a use of the app. According to Brotman, 91% of people who downloaded the app used it.
Finally, $110 million has been reloaded to customers’ Starbucks cards via mobile, Brotman says. For comparison’s sake, $2.4 billion was loaded onto Starbucks cards overall in 2011.
When asked why mobile payments seem to have caught on at Starbucks, Brotman said he thought convenience was a major factor. “It’s a faster, easier way to pay,” he said. “We not only developed the feature, but we also rolled out scanners in our locations.”